Description of job position
- Connecting telephone calls.
- Operating telephone and fax lines.
- Providing information about the services of the company over the telephone.
- Providing technical support and solving specific customer problems over the telephone or online.
- Handling claims and special requirements from customers.
- Keeping records on customer requirements and claims of provided services.
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Position Helpdesk Operator - Customer Support in the labour market
In the salary ranking,
the job position takes
Women representation in position
Average age of respondent by position
Textile, Leather, Apparel Industry
632 - 906 EUR
Economy, Finance, Accountancy
812 - 1,478 EUR
794 - 1,665 EUR
Construction & Real Estate
659 - 1,731 EUR
Chief Executive Officer
2,234 - 9,912 EUR
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Salary report for the company
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- Salary on position by region*, education, practice, business size
- Total salary and its components* (variable component, commissions, rewards)
- Responder distribution to payroll
- Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used